Our goal is to offer the best customer service possible. This includes having your back on warranty issues because we understand how frustrating it can be if a product doesn’t hold up its end of the deal. In the unlikely event that you ever have a problem with anything that you’ve purchased from us within the manufacturer warranty period, we’ll always do our best find a way to fix the issue.

brsport@brsport.com
(888) 625-7941

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General Guidelines:

• All warranties begin from the original purchase date, not the date of arrival.
• All warranties must be within the required timetable listed below.
• All warranties are subject to manufacturer discretion and their decisions are final.

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Composite Sticks:

Bauer, CCM, TRUE, and Warrior all offer a 30-day limited warranty on composite sticks. If a claim is submitted within 30 days of purchase, a one-time replacement of your composite player or goalie stick will be provided if damaged due to a manufacturer defect.

To process your claim, you must present both your original receipt and the serial number sticker (from the back of the stick shaft) affixed to the original receipt. Hand-written receipts and banking statements will not be accepted. Please keep a photocopy of your receipt for your records. Warranty claims without the required information will not be processed.

Note: There is no warranty for wood or foam core sticks or replacement blades. Please also note that warranty will be voided if the composite stick has been used on concrete or asphalt.

To create a composite stick claim, select the link below of the stick brand:

BAUER HOCKEY:
www.bauer.com/pages/stick-warranty

CCM HOCKEY:
Player Sticks: us.ccmhockey.com/playerstickswarranty.html
Goalie Sticks: us.ccmhockey.com/goaliestickswarranty.html

TRUE HOCKEY:
www.truetempersports.com/en-us/hockey/warranty-hockey

WARRIOR HOCKEY:
https://warriorsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=609728

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Please see below for brand specific warranty periods and their respective contact information:

Please email brsport@brsport.com with any warranty questions about brands/products that are not listed below.

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BAUER HOCKEY

warranty.us@bauer.com | (888) 509-6875
Warranty Page: www.bauer.com/pages/warranty

Wood Sticks	No warranty
Composite Shafts & Blades	No warranty
Pro Stock Sticks (Player / Goalie)	No warranty
Composite Sticks (Player / Goalie)	30 days
Hockey Skates (Player / Goalie)	90 days
Roller Hockey Skates	90 days
Holders / Chassis / Cowlings	1 year
Steel Runners	90 days
Hockey Helmets	1 year
Player Cages / Clear Visors	90 days
Player Protective Equipment	90 days
Goalie Protective Equipment	90 days
Goalie Masks	1 year
Goalie Cages	90 days
Bags	90 days

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CCM HOCKEY

warrantyccm@ccmhockey.com | (800) 644-1677
Warranty Page: us.ccmhockey.com/warranty.html

Wood Sticks (Player / Goalie)	No warranty
Stick Blades (Composite / Wood)	No warranty
Composite Shafts	30 days
Composite Sticks (Player / Goalie)	30 days
Hockey Skates (Player / Goalie)	90 days
Roller Hockey Skates	90 days
Holders / Chassis / Cowlings / Steel	1 year
Hockey Helmets	1 year
Player Cages / Clear Visors	90 days
Player Protective Equipment	90 days
Goalie Protective Equipment	90 days
Goalie Leg Pads, Catchers & Blockers	90 days
Goalie Masks	1 year
Goalie Cages	90 days
Bags	90 days

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TRUE HOCKEY

warranty@true-sports.com | (855) 388-8783
Warranty Page: www.true-hockey.com/warranty-information

Composite Sticks (Player / Goalie)	30 days
Composite Shafts & Stick Blades	30 days
Hockey Helmets	1 year
Hockey Gloves	90 days
Player Protective Equipment	90 days
Bags	90 days

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WARRIOR HOCKEY

(800) 968-7845
Warranty Page: www.warrior.com/customer-service-returns-warranty.html

Wood Sticks (Player / Goalie)	No warranty
Stick Blades (Composite / Wood)	No warranty
Pro Stock Sticks (Player / Goalie)	No warranty
Composite Shafts	30 days
Composite Sticks (Player / Goalie)	30 days
Hockey Helmets	30 days
Player Cages	30 days
Player Protective Equipment	30 days
Goalie Protective Equipment	30 days
Goalie Leg Pads, Catchers & Blockers	30 days
Goalie Masks	30 days
Goalie Cages	30 days
Bags	30 days